pureehatred
Всего сообщений: 9
Дата регистрации: 17.04.2020
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Создано:
31.07.2022 17:23:30
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Hi,
Couldn't find anything related to this, would be nice to have feature to remember position of apps before screen goes into deep sleep, and once it gets connected back, to restore its position.
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Bogdan Polishchuk
Администратор
Всего сообщений: 4128
Дата регистрации: 04.04.2012
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Создано:
10.08.2022 19:30:15
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Hello, pureehatred
Thank you for contacting us.
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| would be nice to have feature to remember position of apps before screen goes into deep sleep, and once it gets connected back, to restore its position. |
Although, it may not work correctly if the disabled monitors are defined by Windows as physically disconnected.
What monitors you use and what interfaces you use to connect them to the computer (HDMI, DIC etc.)?
Best regards.
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pureehatred
Всего сообщений: 9
Дата регистрации: 17.04.2020
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Создано:
15.08.2022 05:40:42
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Hello,
Doesnt work, have it turned on, might be outdated version tho.
Display is lg as secondary display, on nvidia rtx 3070 gcard,
issues is '' called by microsoft, but not sure if they implemented it and in what version.
secondary display:
lg 34gn850-b, on Display Port
my OS:
windows 10 pro
21H2
os build: 19044.1865
actual multiple monitos
ver 8.14.5
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Bogdan Polishchuk
Администратор
Всего сообщений: 4128
Дата регистрации: 04.04.2012
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Создано:
21.08.2022 11:06:16
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pureehatred,
| Цитата |
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| issues is 'Rapid Hot Plug Detect (Rapid HPD)' called by microsoft |
Do I understand correctly that you use two lg 34gn850-b displays and use DisplayPort to connect both of them?
Could you send us your Actual Multiple Monitors configuration files using the Send to Tech Support tool (AMM configuration module > Tools > Configuration > Send to Tech Support)? Then reproduce the problem, re-open the configuration module (it's important to close it and open again) and send the configuration files one more time?
Best regards.
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pureehatred
Всего сообщений: 9
Дата регистрации: 17.04.2020
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Создано:
29.08.2022 15:45:43
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Hi,
I have just email you configuration files, first one is when computer starts, and last one is after issue appeared.
| Цитата |
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| Do I understand correctly that you use two lg 34gn850-b displays and use DisplayPort to connect both of them? |
Anyway, when I start PC, after few initial display going to sleep, and back again, it comes back as it was supposed, but then it stops working, and all windows are just on main screen.
I found this tool to work pretty well, it works for some period of time and then starts bugging a bit, and it often causes reordering of windows in taskbar. Also it has issue when using scale other then 100%, it re-scale windows to another 125% lets say everytime, might be cause of your feature 'fit target monitor'
if you need anything more, let me know
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Bogdan Polishchuk
Администратор
Всего сообщений: 4128
Дата регистрации: 04.04.2012
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Создано:
17.09.2022 08:55:56
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Hello, pureehatred
Thank you for providing the information. We've analyzed the configuration files and it's still not clear why the feature doesn't work.
Could you enable the "Collect usage statistics" option of AMM (AMM configuration module > Options > General > Collect usage statistics). Then temporarily disable the MonitorKeeper program and try to make the problem appear while AMM is running (or wait until it starts within your usual workflow). When the problem starts, reproduce it two more times. Write down the approximate time of each occurrence of the problem (the moment when you enable the monitors and the windows placement is not restored). Then navigate to %appdata%\Actual Tools\Actual Multiple Monitors folder and find the file CenterEvents.log. Send this file and the time marks of the occurrences of the problem to support@actualtools.com.
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pureehatred
Всего сообщений: 9
Дата регистрации: 17.04.2020
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Создано:
18.09.2022 23:53:32
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Hello,
just emailed you centerevents.log file
hope it will help,
in brief, this is what happens
2022-09-18 18:18:59.676;amm;8.14.5;ControlCenter;Scaler;StartSaveWindowLayoutTimer;Config
2022-09-18 18:19:04.942;amm;8.14.5;00007BB0;000087BC;DefaultWindowRule;Notepad;003918EE;TWindowExtender;AttachWindow;-
2022-09-18 18:19:06.494;amm;8.14.5;00007BB0;000087BC;DefaultWindowRule;Notepad;003918EE;TSnapWindowAction;SNAPBORDER_OFF;WM_EXITSIZEMOVE.ToDivider;-
2022-09-18 18:41:36.682;amm;8.14.5;ControlCenter;Scaler;RestoreWindowLayout;[(1920,0,5360,1440)-(0,0,1920,1080)];Skipping;Repeated restoration request
2022-09-18 18:41:36.688;amm;8.14.5;ControlCenter;Scaler;StartSaveWindowLayoutTimer;Resolution changed
thank you
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Bogdan Polishchuk
Администратор
Всего сообщений: 4128
Дата регистрации: 04.04.2012
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Создано:
26.10.2022 10:25:13
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pureehatred,
I apologize for the delay in replying to you.
Could you try to disable the option "Restore only when monitors get connected or disconnected" of the "Bind the layout..." feature and see whether the feature works in this case (Actual Tools program configuration module > Layout and Snap > Windows Layout > Bind the layout... > Restore only when monitors get connected or disconnected).
Also, could you do some test to make sure the displays (or one of them) are disconnected from the system when turned off? Turn off the secondary monitor via its power button, wait for couple of minutes, open the Windows display settings using the other monitor and see whether the secondary display persists in the settings. Do the same test for the main monitor and let us know the results.
Best regards.
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pureehatred
Всего сообщений: 9
Дата регистрации: 17.04.2020
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Создано:
26.10.2022 11:49:25
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Hi
Disabled option, same happening
when i turn off display, its not show in display settings, either it is main or secondary screen.
but here is something that might interest you
when I turn off second screen, once I turn it on again, all windows rearrange where they were previously, but if pc goes into sleep, then it fails all windows are on main screen.
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pureehatred
Всего сообщений: 9
Дата регистрации: 17.04.2020
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Создано:
22.12.2022 16:21:37
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Hi,
Any updates regarding this issue ?
thank you
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