John Jacobson
Всего сообщений: 2
Дата регистрации: 11.10.2009
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Создано:
11.10.2009 20:14:37
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I've just upgraded to Windows 7 RTM.
I did a clean install.
However after I installed Actual Mulitple Monitors, when I try and open a document in QuoteWerks, I get a gpf.
Details below:
Log Name: Application Source: Application Error Date: 12/10/2009 12:06:58 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Jeremiah.goldrush.local Description: Faulting application name: qw4.exe, version: 4.0.0.36, time stamp: 0x483c5a7d Faulting module name: ammemb.dll, version: 1.0.0.0, time stamp: 0x2a425e19 Exception code: 0xc0000005 Fault offset: 0x00025de5 Faulting process id: 0x1058 Faulting application start time: 0x01ca4ad82e5433f4 Faulting application path: L:\Goldmine\QuoteWerks\qw4.exe Faulting module path: C:\Program Files (x86)\Actual Multiple Monitors\ammemb.dll Report Id: 89f89a02-b6cb-11de-882b-0018dec9cce1 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2009-10-12T01:06:58.000000000Z" /> <EventRecordID>3181</EventRecordID> <Channel>Application</Channel> <Computer>Jeremiah.goldrush.local</Computer> <Security /> </System> <EventData> <Data>qw4.exe</Data> <Data>4.0.0.36</Data> <Data>483c5a7d</Data> <Data>ammemb.dll</Data> <Data>1.0.0.0</Data> <Data>2a425e19</Data> <Data>c0000005</Data> <Data>00025de5</Data> <Data>1058</Data> <Data>01ca4ad82e5433f4</Data> <Data>L:\Goldmine\QuoteWerks\qw4.exe</Data> <Data>C:\Program Files (x86)\Actual Multiple Monitors\ammemb.dll</Data> <Data>89f89a02-b6cb-11de-882b-0018dec9cce1</Data> </EventData> </Event>
When I stopped your software QuoteWerks didn't fault.
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Tatiana Jack
Администратор
-retired-
Всего сообщений: 616
Дата регистрации: 06.08.2008
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Создано:
12.10.2009 02:29:12
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Dear John,
Thank you for your report. We'll try to fix it.
E-mail: support@actualtools.com
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Tatiana Jack
Администратор
-retired-
Всего сообщений: 616
Дата регистрации: 06.08.2008
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Создано:
13.10.2009 02:28:49
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Dear John,
Could you specify your message?
Цитата |
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John Jacobson wrote: I've just upgraded to Windows 7 RTM. |
Did you use QuoteWerks and Actual Mulitple Monitors together on other system?
E-mail: support@actualtools.com
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John Jacobson
Всего сообщений: 2
Дата регистрации: 11.10.2009
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Создано:
13.10.2009 16:48:12
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I dont' get a message. Quotewerks just hangs and stops. ie, gpf.
The above is the error that gets logged in the Windows Event Log.
To test this you can download a trial of QuoteWerks from
QuoteWerks Evaluation
I am running Windows 7 RTM (Microsoft Action Pack Version).
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Alex Fadeyev
Администратор

Moderator
Всего сообщений: 1452
Дата регистрации: 30.09.2005
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Создано:
25.12.2009 09:29:54
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John,
I'd like to inform you that subject bug appears to be fixed. The fix will be available in the next version of AMM.
Merry Christmas!
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