Josh Pratt
Всего сообщений: 15
Дата регистрации: 02.02.2017
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Создано:
29.07.2017 21:09:24
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AVD 8.11.1
Windows 10 Creators Update
64-bit
So far I have tried "Calculator" and "Settings" both don't show when opened. They appear in task manager as background processes. If I close AVD I can properly open these programs.
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Bogdan Polishchuk
Администратор
Всего сообщений: 4114
Дата регистрации: 04.04.2012
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Создано:
31.07.2017 22:41:13
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Hello, Josh
I was unable to reproduce the issue.
Could you tell the exact number of your Windows build (type winver in the Search field of the Windows Start menu, press Enter. The Window containing the build number will appear).
Could you also send us your configiration files using the Send to Tech Support tool (Configuration module > Tools > Configuration > Send to Tech Support)? Please add a link to this topic to the email.
Best regards.
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Josh Pratt
Всего сообщений: 15
Дата регистрации: 02.02.2017
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Создано:
01.08.2017 18:17:43
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Windows 10
Version 1703 (OS Build 15063.483)
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Josh Pratt
Всего сообщений: 15
Дата регистрации: 02.02.2017
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Создано:
03.08.2017 09:10:38
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I've tried uninstalling and reinstalling... no luck.
I've tried uninstalling then deleting "Actual Tools" from regedit(HKCU/Software), %programdata%, and %appdata%, then reinstalling... no luck.
I originally upgraded from the previous version using the download on
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Bogdan Polishchuk
Администратор
Всего сообщений: 4114
Дата регистрации: 04.04.2012
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Создано:
03.08.2017 20:34:21
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Josh,
Do I understand correctly, that the problem appeared after update to Actual Virtual Desktops 8.11.1? What version of AVD you used before the update?
Are the windows for these applications not displayed even for the short time when you start the applications?
Do the taskbar buttons for Calculator and Settings appear on the taskbar when you start the applications?
Could you please try to open other Modern Apps style programs and see whether the problem also happens with them (for example Edge browser, Photos, Groove music etc.)? Let us know the results.
Could you reproduce the problem (try to open Calculator and Settings while AVD is running) and then do the following:
1. Open the Command Prompt window (type cmd in the Search field of the taskbar and click the Command Prompt icon)
2. Copy and paste the following command into the Command Prompt window and press Enter:
tasklist /svc /fo TABLE /nh >"%UserProfile%\Desktop\TaskList.txt"
3. Find the "TaskList.txt" text document (or simply "TaskList" if your system does not display file extensions) on your Desktop and send it to uninstall@actualtools.com.
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Gerhard Prenner
Всего сообщений: 1
Дата регистрации: 04.08.2017
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Создано:
04.08.2017 13:48:01
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Excuse my bad english.
I have the same Error:
since the last update no modern-style window appears. It is not only parts of windows like system, it's also the todoist app and edge also.
Version of Windows is: Version 10.0.15063 Build 15063
When i stop virtual desktop all is fine. So it's clear where the bug is located!
I am waiting for an update of Virtual Desktop.
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Josh Pratt
Всего сообщений: 15
Дата регистрации: 02.02.2017
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Создано:
04.08.2017 15:54:54
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| Цитата |
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| Do I understand correctly, that the problem appeared after update to Actual Virtual Desktops 8.11.1? |
| Цитата |
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| What version of AVD you used before the update? |
| Цитата |
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| Are the windows for these applications not displayed even for the short time when you start the applications? |
| Цитата |
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| Do the taskbar buttons for Calculator and Settings appear on the taskbar when you start the applications? |
| Цитата |
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| Could you please try to open other Modern Apps style programs and see whether the problem also happens with them (for example Edge browser, Photos, Groove music etc.)? Let us know the results. |
| Цитата |
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Could you reproduce the problem (try to open Calculator and Settings while AVD is running) and then do the following:
1. Open the Command Prompt window (type cmd in the Search field of the taskbar and click the Command Prompt icon)
2. Copy and paste the following command into the Command Prompt window and press Enter:
tasklist /svc /fo TABLE /nh >"%UserProfile%\Desktop\TaskList.txt"
3. Find the "TaskList.txt" text document (or simply "TaskList" if your system does not display file extensions) on your Desktop and send it to uninstall@actualtools.com. |
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Bogdan Polishchuk
Администратор
Всего сообщений: 4114
Дата регистрации: 04.04.2012
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Создано:
07.08.2017 18:42:55
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Hello, gentlemen
| Цитата |
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| So far I have tried "Calculator" and "Settings" both don't show when opened. They appear in task manager as background processes. If I close AVD I can properly open these programs. |
We'll try to fix the problem and will post here when it's fixed and update is available.
Best regards.
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Josh Pratt
Всего сообщений: 15
Дата регистрации: 02.02.2017
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Создано:
08.08.2017 00:06:56
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I can confirm that this is true.
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Bogdan Polishchuk
Администратор
Всего сообщений: 4114
Дата регистрации: 04.04.2012
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Создано:
03.10.2017 01:36:25
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Hello, gentlemen
I'm glad to notify you that the subject issue has been fixed in and some our other products as well.
Please cofirm the fix.
Best regards.
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