Paul Green
Всего сообщений: 4
Дата регистрации: 05.07.2011
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Создано:
05.07.2011 22:38:39
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I tried V6.2 and I liked it so decided to purchase V6.5 and upgraded (or downloaded the .exe and just installed it) but now I get the error.
Runtime library version mismatch, asking me to log off and on and/or reset..
searches of this forum pointed to aimemb.dll to delete it... but I didn't have that on a full C drive search...
Any other tips? Registry edits and/or files that may removed/deleted to allow me use the program?
Tips and suggestions will be grately appreciated.
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Vasiliy Ivachev
Администратор
-retired-
Всего сообщений: 2073
Дата регистрации: 09.11.2010
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Создано:
06.07.2011 01:16:15
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Hello Paul,
Thanks for the message.
Does restarting your system solve this problem or not?
Best regards.
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peejaygee
Всего сообщений: 4
Дата регистрации: 05.07.2011
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Создано:
06.07.2011 06:57:37
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Nope,
I even ran a reg program that sweeps for unused/dead keys incase. (after I'd uninstalled it)
then re-installed it.
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Vasiliy Ivachev
Администратор
-retired-
Всего сообщений: 2073
Дата регистрации: 09.11.2010
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Создано:
06.07.2011 22:21:14
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Hello Paul,
Thanks for the message.
Does Actual Window Manager work correctly after re-installing?
What OS are you running (version, 32 or 64-bit)?
Best regards.
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peejaygee
Всего сообщений: 4
Дата регистрации: 05.07.2011
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Создано:
07.07.2011 06:54:02
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Nope, it doesn't, I've uninstalled and rebooted a couple of times and I get the same error...
I'm thinking there is a generic file that windows and the app uses that is locked on loading and the app can't updated it, hence giving me the warning..
I'm on Windows Vista 32bit
Regards
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Vasiliy Ivachev
Администратор
-retired-
Всего сообщений: 2073
Дата регистрации: 09.11.2010
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Создано:
07.07.2011 22:28:28
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Hello Paul,
Could you run Actual Window Manager Configuration, turn on the "Run the library from the installation folder" option (Actual Window Manager -> Actions -> Options -> General -> Run the library from the installation folder) and try to run our software?
Please, inform me about your results.
Best regards.
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peejaygee
Всего сообщений: 4
Дата регистрации: 05.07.2011
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Создано:
08.07.2011 18:03:49
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That did the trick, thank you very much for your support...
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Will
Всего сообщений: 27
Дата регистрации: 28.07.2012
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Создано:
24.12.2012 22:17:49
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Same issue here and same workaround works.
Perhaps make this setting the default?
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Bogdan Polishchuk
Администратор
Всего сообщений: 4125
Дата регистрации: 04.04.2012
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Создано:
27.12.2012 21:26:48
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Hello Will.
Making this setting default doesn't make much sense, it's more important is to find what causes this problem in your case.
What OS are you running (version, 32- or 64- bit)?
What antivirus software are you running?
Best regards.
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Will
Всего сообщений: 27
Дата регистрации: 28.07.2012
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Создано:
30.12.2012 13:57:32
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Hey,
Windows 7 x64 SP1 with Microsoft Security Essentials 4.1.522.0.
Thanks,
Will
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