Anony Mous
Всего сообщений: 5
Дата регистрации: 21.08.2009
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Создано:
21.08.2009 09:14:30
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The program runs great except for one issue I can't seem to find in any other postings. The screen saver will only run for maybe 2-10sec max then closes again, exactly as if you moved the mouse. I have unplugged all my mice and keyboards and still same thing happens. Any ideas?
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Alexey Fadeyev
Администратор
Moderator
Всего сообщений: 1452
Дата регистрации: 30.09.2005
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Создано:
21.08.2009 13:47:59
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Thank you for the feedback. Please specify - does the problem emerge with any screen saver or just with some particular one?
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Anony Mous
Всего сообщений: 5
Дата регистрации: 21.08.2009
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Создано:
21.08.2009 14:12:23
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Hi,
Thanks for your quick response. With any screen saver. I'm just using the windows logo on the left monitor and the starfield on the right monitor. I also had our web designer try on his computer running two identical monitors, same screen savers, same issue. I also tried with other windows default screen savers too.
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Alexey Fadeyev
Администратор
Moderator
Всего сообщений: 1452
Дата регистрации: 30.09.2005
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Создано:
21.08.2009 23:47:15
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This is quite strange.
1. What Actual Tools product do you use?
2. Which version of Windows do you check the described issue on?
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Anony Mous
Всего сообщений: 5
Дата регистрации: 21.08.2009
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Создано:
24.08.2009 09:12:31
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1. I am using "Actual Multiple Monitor 1.0"
2. We checked it on Windows XP Professional.
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Alexey Fadeyev
Администратор
Moderator
Всего сообщений: 1452
Дата регистрации: 30.09.2005
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Создано:
24.08.2009 23:27:47
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Thank you for the information. Also, please specify which service pack your Windows XP has.
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Anony Mous
Всего сообщений: 5
Дата регистрации: 21.08.2009
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Создано:
25.08.2009 14:02:56
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I am using service pack 2.
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Alexey Fadeyev
Администратор
Moderator
Всего сообщений: 1452
Дата регистрации: 30.09.2005
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Создано:
28.08.2009 07:01:40
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OK, thank you for the information. The problem is confirmed and seems to be fixed. Try to and replace the original file with the updated version in the installation folder. This should fix the problem.
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Anony Mous
Всего сообщений: 5
Дата регистрации: 21.08.2009
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Создано:
28.08.2009 11:57:45
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Thank you very much for your time and support. It is working great now.
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Alexey Fadeyev
Администратор
Moderator
Всего сообщений: 1452
Дата регистрации: 30.09.2005
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Создано:
28.08.2009 12:43:27
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Great to hear that! Thank you for helping us improve our software.
Just in case, is the updated screen saver for Actual Window Manager.
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