Dennis T.
Всего сообщений: 4
Дата регистрации: 12.09.2012
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Создано:
12.09.2012 02:01:19
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Since a few days it seems that the configuration console of AWM 7.x crashes when I try to start it. After a look in the process tree I saw that the process starts, but terminates after about one second without any message.
I already tried to reinstall the program (all 7.x versions). Also with eliminating all global/personal settings files and registry entries. Nothing happens!
OS Details: Windows XP Prof. SP 3 (x86)
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Bogdan Polishchuk
Администратор
Всего сообщений: 4114
Дата регистрации: 04.04.2012
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Создано:
20.09.2012 04:09:29
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Hello Dennis T.
What exactly settings were eliminated?
Try to delete all .ini files in the installation folder.
Best regards.
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Dennis T.
Всего сообщений: 4
Дата регистрации: 12.09.2012
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Создано:
24.04.2013 00:44:11
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Now, I tried it again with AIM v7.5.1. Therefore, I eliminated the whole content of directory "%APPDATA%\Actual Tools\Actual Window Manager".
But the problem with the configuration console still exists. AIM itself is running without problems, but only with default settings.
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Vasiliy Ivachev
Администратор
-retired-
Всего сообщений: 2073
Дата регистрации: 09.11.2010
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Создано:
25.04.2013 03:17:34
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Hello Dennis,
Did you delete all .ini files from the C:\Program Files\Actual Window Manager\ directory?
Best regards.
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Dennis T.
Всего сообщений: 4
Дата регистрации: 12.09.2012
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Создано:
25.04.2013 03:50:23
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The system was installed from scratch (WinXP Prof. SP3). So, there was no previous installation of AWM.
To be sure I made no mistake, I reinstalled the current ver sion (AWM 7.5.1) again and removed everything (config files, install dir, registry entries) mentioned above. But its still not working.
I think log messages would be helpful, because I didn't get any error message.
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Vasiliy Ivachev
Администратор
-retired-
Всего сообщений: 2073
Дата регистрации: 09.11.2010
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Создано:
25.04.2013 04:59:19
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Dennis,
Are you able to start the configuration module via C:\Program Files\Actual Window Manager\ActualWindowManagerConfig.exe with Actual Window Manager unloaded?
Best regards.
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Dennis T.
Всего сообщений: 4
Дата регистрации: 12.09.2012
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Создано:
25.04.2013 05:03:26
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No, it's also not starting.
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Vasiliy Ivachev
Администратор
-retired-
Всего сообщений: 2073
Дата регистрации: 09.11.2010
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Создано:
25.04.2013 05:17:21
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Dennis,
Could you send me (support@actualtools.com) an archive with the %APPDATA%\Actual Tools\Actual Window Manager\ directory?
Best regards.
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Bogdan Polishchuk
Администратор
Всего сообщений: 4114
Дата регистрации: 04.04.2012
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Создано:
17.05.2013 18:39:57
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Hello Dennis
I was unable to reproduce the issue.
Have you deleted the registry entries both from the HKEY_CURRENT_USER\Software\Actual Tools\Actual Window Manager and from the HKEY_LOCAL_MACHINE\SOFTWARE\Actual Tools\Actual Window Manager branches?
Best regards.
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